At Target Pet Feeds, we are committed to providing high-quality products for your pets. If you are not fully satisfied with your purchase, we’re here to assist you.

Eligibility for Returns & Exchanges

• Items can be returned or exchanged within 3–5 days of delivery
• Products must be unused, unopened, and in original packaging
• Items must be in resalable condition
  

Non-Returnable Items

• Opened or used pet food products (due to safety and hygiene reasons)
• Items purchased on sale or discount
• Perishable or consumable items once opened
  

Damaged or Incorrect Items

• If you receive a damaged, defective, or incorrect product, please contact us within 24 hours of delivery
• We will arrange a replacement or refund after verification

Return Process

• To initiate a return or exchange, contact our support team with your order number and product details
• Our team will guide you through the return procedure

Refunds

• Refunds will be processed once the returned item is received and inspected
• Delivery charges are non-refundable
• Refunds may take 5–6 working days to process

Exchange Policy

• Exchanges are subject to product availability
• If there is a price difference, it will be adjusted accordingly